This page explains how to delete your BodyFat AI account and what happens to your data when you do. Required by both Apple's App Store Review Guideline 5.1.1(v) and Google Play's Account Deletion policy — published here so you can find it without installing the app.
How to delete your account
Inside the app (fastest — three taps)
- Open BodyFat AI and sign in if you aren't already.
- Go to the Me tab.
- Tap Delete account, then confirm.
- You'll be signed out immediately. Deletion completes within minutes.
By email (if you can't sign in)
Email contact@aylantech.com from the address associated with your account. Subject line:
Delete my BodyFat AI account
Body:
I am the holder of the BodyFat AI account under <email>. Please delete my account and all associated data.
We complete email-based deletions within 7 business days and confirm via reply.
What gets deleted
When you delete your account we remove:
- Your profile (username, email, any preferences).
- The body metrics you entered (height, weight, age, sex, goal, timeline).
- Every scan you've ever run, including the full-body photos you uploaded.
- All derived results (body fat %, lean / fat mass, BMI, FFMI, physique and per-muscle scores, rankings, calorie / macro targets) and your entire progress timeline.
- Every AI-generated goal-physique image.
- Your device push tokens and notification preferences.
- Subscription history within our database (the App Store / Play Store copy is governed by their separate policies — cancel there too).
- Authentication tokens and password hash.
Account deletion is immediate from our backend and propagated to backups within 30 days.
What we are legally required to keep
We retain the minimum required by law, only for as long as required:
- Payment records (invoice number, amount, date, store transaction id) for accounting and tax reasons, typically up to 10 years. We do not retain the link between these records and your name beyond what the law requires.
- Abuse / fraud signals (hashed device fingerprint, IP at last login) for 180 days to prevent the same device from creating a new account immediately after a refund-abuse pattern, and to enforce the free-scan limit.
- Crash logs for 90 days in Firebase Crashlytics, then permanently deleted. These don't contain personal data.
If you want a written confirmation listing what was kept, email us.
Cancelling a subscription (separate from deletion)
Deleting your account does not automatically cancel an active subscription billed by Apple / Google. To stop a recurring charge:
- iOS: Settings → Apple ID → Subscriptions → BodyFat AI → Cancel Subscription.
- Android: Play Store → Subscriptions → BodyFat AI → Cancel.
If you delete your account while the subscription is still active and within the trial / refund window of the App Store, contact the store for any applicable refund.
Questions
Email contact@aylantech.com. We reply in English and French.