You can permanently delete your Translucent account and all associated data at any time. This action cannot be undone.
What Gets Deleted
When you delete your account, the following data will be permanently removed:
Your account information (email, profile details, settings)
Premium library purchase history and access records
Usage data and app preferences
Any cloud-synced settings (if applicable)
Note: Translucent stores all images locally on your device. Account deletion will not remove images from your device - you must manually delete them from the app or your device storage if desired. Your premium library purchase is tied to your Apple ID and will remain accessible even after account deletion.
How to Delete Your Account
Option 1: In-App Deletion (Primary Method)
Follow these steps to delete your account directly from the app:
Open the Translucent app on your device
Go to Settings or Profile section
Tap on "Account Settings"
Scroll to the bottom and tap "Delete Account"
Read the warning and tap "Confirm Deletion"
Your account will be permanently deleted within 30 days
Option 2: Email Request (Alternative Method)
If you cannot access the app, you can request account deletion via email:
Use the subject line: "Translucent Account Deletion Request"
Include in your message:
Your registered email address
Your username (if applicable)
Reason for deletion (optional)
We will process your request within 7 business days
You will receive a confirmation email once your account is deleted
Important Notes
Account deletion is permanent and cannot be undone. Once deleted, you cannot recover your account or associated data from our servers.
Images stored on your device will remain unless you manually delete them. Account deletion only removes data from our servers, not from your local device.
Premium library access is managed by Apple. Your one-time purchase is tied to your Apple ID. Even after account deletion, you can restore your premium access using the same Apple ID on any device.
Account deletion does not entitle you to a refund. The one-time premium purchase is non-refundable as per Apple's App Store policies.
Deleting Local Data
To remove images and data stored locally on your device:
Delete Data from App:
Open Translucent app
Go to Gallery or Library section
Manually delete imported images or premium images you've downloaded
Clear any saved preferences in Settings
Completely Remove App and Data:
Long-press the Translucent app icon on your home screen
Tap "Remove App" or "Delete App"
Select "Delete App" (not "Remove from Home Screen")
Confirm deletion - this removes all local data
Restoring Premium Access
If you delete your account but want to use the app again later:
You can create a new account at any time
Your premium library purchase is tied to your Apple ID and can be restored
In the app, go to Settings and tap "Restore Purchases"
Your premium access will be restored without additional payment
Need Help?
If you have questions about account deletion or need assistance, please contact us: